Responsibilities may include:
Provide operational reliability for global voice and data network.
This will include supporting our global data center and cloud network environments, WAN/LAN operations, rotational 24x7 on-call, 3rd level support for connectivity/services to third parties and technical consultancy.
Responsible for completing and adhering to all processes and procedures and all documentation/tools.
Specific experience, knowledge and troubleshooting skills of Cisco Data Center (6500 and Nexus switch) and WAN environments is expected and required for this position. Good problem management/resolution capability with hands on ability and customer facing skills.
3 or more years of Cisco Networking experience
3 or more years of working knowledge and troubleshooting within a large global Cisco data center environment Available to participate in a rotational 24x7 on-call support team
3 or more years working knowledge of network management tools or equivalent technology; packet capture analysis, netflow, Cisco Prime, DNS/DHCP, NAC
High School Diploma or GED required