Career Employment Service (view profile)

Company Description

Career Employment Service, Inc. is a full service staffing agency that was established in Bartlesville in 1968.  We do temporary, temp-to-hire and direct placement with a wide range of businesses in Bartlesville and the surrounding area

Citrix Administrator

Company Name Career Employment Service (view profile)
Date Posted January 17, 2017
Category IT
Job Type Full-time

Description

Responsibilities:  This role is to serve as a Citrix Administrator within the Client Computing Team with the following responsibilities.

• Proactive maintenance and monitoring of Citrix servers in a leveraged and dedicated environment

• Management and deployment of published applications on the Global Citrix Farm  • Proactive maintenance, monitoring and support of servers running Thin Client software and supporting clients’ Thin Client devices

• Consulting with application owners and providing expertise to help them maximize efficiency and meet customer needs for accessing software

• Use the Change Management system to track all changes to the production environment  • Troubleshooting and resolving Citrix and Thin Client related ServiceNow tickets

• Partner with Global Service Desk and central support groups to provide seamless support to users

• Work in the guidelines of the job and Citrix department policies to maximize efficiencies, maintain standards and processes while meeting customer needs  Basic/Required  • Legally authorized to work in the United States

• At least 5 years technical experience working in a global environment

• Provide 24x7 support for the Citrix environment

• Ability to work weekends and after hours to provide customers in differing time zones technical support, as well as taking the after hours call out rotation.

• At least 3 years of proven experience troubleshooting technical problems in the areas of hardware, software or software installation.  Preferred

• Minimum of five years supporting systems using Windows Server 2008/2012 in a corporate network environment.

• Fundamental understanding of application automation process such as packaging software into MSI format for deployments in a Citrix environment.

• At least 3 years of experience supporting a Citrix XenApp environment

• Technical Certifications are a plus.

• Experience with XenApp 6.5; XenApp/XenDesktop 7.x is a plus

• Familiar with Printing technology, drivers and Citrix Universal Print Drivers.

• Familiar with the principles of system backups, availability, scheduling, server capacity and performance.

• Customer service, service delivery, team collaboration, interpersonal, verbal and written communication skills are essential.

• A comprehensive knowledge of methodologies and technical aspects of a programming/development technology.

• A self-starter with a proven ability to work in a collaborative, team environment.

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